IT EN

CAN YOU WEATHER
THE STORM?

Step into the shoes of a social media manager and see how hard it is to stay in control when comments explode.
Every post matters.
Every choice has consequences.

An educational game that shows you what it really takes to manage an online crisis.

Hero Firestorm
Created by VAS
Firestorm Screen Macbook

A SIMULATION GROUNDED IN ACADEMIC RESEARCH

Firestorm! was developed in collaboration with marketing professors from international universities. Its gameplay is inspired by the study “Detecting, Preventing, and Mitigating Online Firestorms in Brand Communities”, which examines how digital crises begin,
spread, and can be mitigated.

By stepping into the middle of a fast-moving, fully simulated digital crisis, players turn theory into practice and build essential skills in crisis communication and strategic social media management.

VU University Monash University
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INDIVIDUAL PLAY. GROUP DEBRIEF.

20

Minutes
per game session

2

Rounds included

A chance to rethink the strategy and see how different decisions can radically change the outcome.

1

Interactive Debrief Dashboard

See decisions mapped in real time
against the underlying theoretical framework.

Contact us!
Monash Meeting
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Monash students taking on the Firestorm challenge.
Group debrief:
Slide showing how students allocated their strategic resources.
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Jeff

KEY
LEARNING OUTCOMES

Plus

Understand social media dynamics,,
the role of influencers, and the impact
of digital communication
on brand reputation.

Plus

Explore key industry techniques,
including Sentiment and Topic Analysis
to identify, prevent and manage
a media crisis before it escalates.

Plus

Strengthen your ability to make
strategic decisions under pressure,
allocating resources effectively across competing priorities and trade-offs.

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What you need
to play

A computer, a stable internet
connection… and nerves of steel!

With Firestorm! every minute counts:
no complicated setup required.
A single access link can be shared
with the entire class.

Firestorm! is a browser-based web app.
No registration or login credentials
required.

Chrome is recommended.

Maria
MARIA Call Center Manager
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ADOPTION SUPPORT MATERIALS

1

Video Tutorial

To share with students before the
session, so they can get started quickly
and make the most of the experience.

1

Teaching notes

To help you facilitate discussion and lead
a clear, structured, and insightful debrief.

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Macbook
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TRY

Titolo Prova
Created by VAS
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CUSTOMIZE YOUR SESSION!

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LEVEL UP

Increase or reduce the size
of the online community,
and speed up or slow
down the clock to adjust
the pressure, volume, and
intensity of decision-making.

CREATE YOUR OWN CRISIS

We’ll build a custom
Firestorm for your industry
— retail, food & beverage,
banking, tech, and more —
aligned with your organization’s
real-world scenarios and your
team’s learning objectives.

€ 3/5k

+ VAT

Freccia Green Virus Included

TRAIN-THE-TRAINER

NEED SUPPORT FOR YOUR INSTRUCTORS?

We guide your teaching
team through a practical,
hands-on programme
designed to help them
confidently integrate
Firestorm!
into their courses.

1 DAY · UP TO 10 INSTRUCTORS
€ 1200

+ VAT

Contact us!
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VOICES FROM AROUND THE WORLD...

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THE MAKING OF FIRESTORM!